Reference

pik4d Privacy Policy, Made Clear

pik4d Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

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CONTACT OPTIONS

Get Privacy Help Beside Account Support

A clear contact route matters when a phone check, wallet record or cookie choice needs attention.

Account support route Use the support path connected to your account when you want to ask about…
Wallet record question For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date rather…
Security concern If you notice an unfamiliar sign-in or device, contact support through the account route…
DATA HANDLING

How pik4d Handles Your Privacy Choices

We separate practical account operations from the choices you control under this Privacy Policy. Sign-in records, device signals and payment references help us protect access and trace a wallet event, while cookie…

Account details

When you open an account, we use the contact details and phone verification step you provide to create access and send account-related replies. Please keep your registered phone current; a mismatch can slow a request to amend or retrieve your record.

Device signals

A sign-in from a new browser or phone may create technical records such as device type, session time and security events. These signals help us spot unusual access; they are handled as account-security data rather than as a request for your private device contents.

Cookies

Cookies can remember a session choice and help the account page load correctly on mobile. You can adjust browser cookie settings, though disabling necessary cookies may affect sign-in, phone verification or the path from your account to the lobby.

Payment references

A DANA, OVO, GoPay or QRIS event may leave a method name, reference, amount and status in account records. Bank transfer and virtual account records are handled for matching and support, while wallet PINs and full banking passwords should never be sent to us.

Retention period

We retain account, security and payment records for as long as needed for the purpose explained here, account support, dispute handling or a legal duty. When a record is no longer needed, our handling process is to remove it or separate it from direct account identification where suitable.

Your request

You can ask us to access, correct or clarify personal data connected with your account through support. Tell us which record you mean and use your registered contact route; we may verify ownership before making a change so another person cannot alter your account.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions we expect you to ask before opening an account or sending a data request. Each answer stays tied to the account, device and payment records used on pik4d, so you can choose the right support path without sharing unnecessary credentials.

The pik4d Privacy Policy covers details you submit for account opening and phone verification, along with sign-in, device and support records. We use them for access, security and account service, and you can ask support what data is connected with your registered contact route.

Yes. The Privacy Policy covers payment references such as method, date, status and transaction ID for DANA, OVO, GoPay and QRIS. Bank transfer and virtual account references can also be handled for matching and support. Never send a wallet PIN or banking password.

Use the account support route and identify the record you want corrected, such as a phone number or contact detail. Write from your registered contact path where possible. We may verify account ownership before changing data, which protects your account from an unauthorised request.

Cookies can retain a session choice and help the account page work on your phone or desktop browser. You can change cookie controls in your browser. Necessary cookies may still be needed for sign-in, phone verification and moving from your account to the lobby.

We keep each category for the period needed for its stated purpose, account support, dispute handling or a legal requirement. Account, security and payment records may therefore have different retention periods. When a record is no longer needed, we remove or separate it where suitable.

You can contact support to ask whether deletion is available for a particular record. Some details may need to remain for account security, dispute handling or a legal duty. We will explain the result and may first confirm that the request comes from the account holder.

The page is written for people in Indonesia, but account access and eligibility depends on local law. Where local law permits, you can use the stated support route to ask about your data. We may limit a request where a legal or security reason requires it.

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